CreditReversal cancels a prior authorization in the current open batch. This can be used in timeout situations or when a complete response is not received, and may also be used to partially reduce the amount of a prior authorization. This transaction can also be used to cancel a transaction that was approved online but subsequently declined by the chip.
CreditReversal can be used on prior transactions of the following types: CreditAuth, CreditSale, CreditOfflineAuth, CreditOfflineSale, RecurringBilling, RecurringBillingAuth, and OverrideFraudDecline.
Note: Credit reversal transactions must be submitted within 31 days of the original transaction.
Note: For American Express cards, the authorized amount must be sent as an estimated amount.
Note: If the reversal also fails to return a complete response (likely due to a timeout), wait until connectivity is restored and try again or contact support to ensure the proper result was achieved.
Note: A credit reversal should be requested with the GatewayTxnID or ClientTxnID. Never send a reversal request with a multi-use token in the Card Data.